Privacy Policy

How we handle your information.

Last Updated: 31 March 2026

This Privacy Policy explains how New Age Pest Managers ("we", "us", or "our") handles information collected through our website at napestmanagers.co.za (the "Website"). Our Website is a static informational site. We do not run an online store, manage user accounts, or send marketing emails. The only ways we collect information are through our contact form and through Google Analytics. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Contact Form

If you choose to get in touch with us via our contact form, we collect the information you voluntarily submit, which typically includes your name, phone number, email address, and the content of your message. We use this information solely to respond to your enquiry and for no other purpose.

1.2 Google Analytics (Automatically Collected)

We use Google Analytics to understand how visitors interact with our Website. Google Analytics automatically collects certain technical information when you visit, including:

  • Your IP address (anonymised)
  • Browser type and version
  • Operating system and device type
  • Pages visited and time spent on each page
  • The website that referred you to ours
  • Approximate geographic location (country/city level)

This data is aggregated and anonymised. We do not receive any personally identifiable information through Google Analytics.

2. Cookies

Our Website uses only the cookies placed by Google Analytics. We do not use any advertising, tracking, or functional cookies of our own. Google Analytics uses cookies to distinguish visitors and generate usage statistics.

You can control or disable cookies through your browser settings at any time. You may also opt out of Google Analytics tracking entirely by installing the Google Analytics Opt-out Browser Add-on.

3. Google Analytics

3.1 What Google Analytics Does

Google Analytics, provided by Google LLC, collects anonymised data about how visitors use our Website. This helps us understand which pages are most visited, how long people stay, and where our traffic comes from — so we can improve the Website experience.

3.2 How Google Uses This Data

Google may use the data it collects through Analytics for its own purposes, including contextualising and personalising ads within its own advertising network. We have no control over Google's use of this data. For full details, please review Google's Privacy Policy.

3.3 Opting Out

You can prevent Google Analytics from collecting your data by:

4. How We Use Your Information

We use the information we collect only for the following purposes:

  • To respond to messages submitted through our contact form
  • To analyse website usage through Google Analytics and improve our Website
  • To comply with any applicable legal obligations

We do not use your information for marketing, advertising, or any automated decision-making.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

  • Google Analytics: Anonymised usage data is shared with Google as described in Section 3.
  • Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger or acquisition, your information may transfer as part of that process. We will notify you of any such change.

6. Data Retention

We retain contact form submissions only for as long as necessary to respond to your enquiry and for a reasonable period thereafter. Google Analytics data is retained in accordance with Google's own data retention policies.

7. Data Security

We take reasonable precautions to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you are located, you may have rights regarding your personal data, including the right to access, correct, or request deletion of any information we hold about you. To make any such request, please contact us using the details in Section 11. We will respond in accordance with applicable law.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to check back periodically. Continued use of the Website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch: